All consultations for surgery are by appointment, and can be made in person, over the phone or by using the online service. Although you are registered with one doctor, you are free to see whichever you choose, however, this depends on availability. Appointments are available each weekday . Start and finish times may vary depending on what doctor you are seeing.
You are able to book a GP appointment in advance. Please ring after 10:30 for advance bookings. On the day appointments are available on a daily basis with one of the two GP’s on call. These appointments are for ONE medical condition that needs to be seen by a GP that day. These can be booked daily from 08:00am. You will need to book in advance to see the doctor of your choice at a specific time.
If you need a doctor in an emergency you will always be seen on the same day. However, you may not see the doctor of your choice at the time of choice.
The GP’s offer telephone consultations during surgery times although this will usually be with the doctor on call, which may not be the GP of your choice. The receptionists will arrange a telephone consultation for you.
In a number of cases it might be worth considering an appointment with the practice nurse rather than a doctor. Our nurse runs her own clinics and is specifically trained in heart disease, diabetes and respiratory disease. She is also available for help and advice on vaccination for foreign travel, family planning and cervical smears. Appointments to see the nursing staff can be made via reception.
The practice has a chaperoning policy and will provide a fully qualified chaperone. If you wish to have a chaperone present during your consultation/examination please ask at reception or discuss this with the clinician at the start of your consultation.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.